Support — Countdown

Need help?

Thanks for using Countdown. If something isn’t working or you have a question, the fastest way to reach us is by email.

Write to dev@abaxos.com. We usually reply within a couple of days.

Frequently asked questions

How do I restore my purchase?

Tap Settings inside the app, then “Restore Purchases”. The premium content will be re-unlocked on any device signed in to the same Apple ID that made the original purchase. If it still doesn’t work, send us an email and we’ll help.

How do I change the reminder time?

Open Settings inside the app, enable Daily Reminder if it isn’t already on, and pick the time you’d like to be notified. Make sure notifications are also allowed for Countdown in iOS Settings.

How do I reset my stats?

In Settings, scroll to the bottom and tap “Reset statistics”. This clears your game history, streaks, and trophies on this device. The action can’t be undone.

Privacy and terms

You can also read our Privacy Policy and Terms of Service.

Still stuck?

Email dev@abaxos.com and include your iOS version and device model so we can reproduce the issue on our side.